<

FAQ
Frequently Asked Questions

How Does UMOW work?

UMOW saves you time, money, and energy by providing you with the top lawn care providers in your area, whenever you want them. You simply plug in your address, tell us which date you want your service done, and we'll schedule you with a 5-star lawn care provider. There are no contracts, payments are all online, and you can manage your account from your phone. Lawn care, meet the 21st century.

Can I get a one-time job?

You mostly certainly can! Unlike traditional landscaping providers, UMOW is able to aggregate many jobs in your area, making it easy for our crew to come take care of your property at affordable price even if it's one-time.

Can I skip a service or change how often you come?

Absolutely! We're happy to accommodate the needs of your property as the seasons change. You simply log onto your profile and change/ cancel your request as you wish 24 hours before the requested date.

Do I have to Sign a Contract?

Never. We're confident enough in our work that we don't need to lock you into a deal. Plus, we're morally opposed to contracts.

What Does the Price Include?

Our Price includes mowing, edging, and blowing. This Price also comes with a guarantee. If you are not 100% satisfied with our service, we will come fix it free of charge. We also provide specialty services (aeration, overseeding, fertilization, clean ups, etc) that vary on the type of job and time of year.

Do you bag the clippings?

We do not bag clippings by default. Reason being that it's actually better for your lawn to use a mulching blade and mulch the clippings. It's healthier for your lawn, as the clippings serve as fertilizer. However, we do provide the service as an additional charge through the application if you wish to have it done.

I know somebody who can service my property for cheaper. Can you match this?

We set our prices to support our crews & contractors we work with. Our providers work hard and maintain both insurance and a valid business license to protect their customers. There may be cheaper ways to have your property serviced but by working with UMOW you have guaranteed quality and service, 7-day a week customer support, and a mobile app/online account management.

How Soon Will My Property be Serviced?

Your property will be serviced within 72 hours of your requested date. (Given that weather conditions permits our service).

Who Will service my property?

Our UMOW crew members have been pre-screened and have at least 8 years of landscaping experience to give you the quality care your property needs.

Could I Cancel/ Edit the details of my request?

Our application now allows users the ability to change notes, dates, other details of the request. Additionally, users can cancel request before 24 hours of the requested date.

What if I am not home?

​You don't need to be home for us to service your property, though make the necessary arrangements prior to our landscapers' visit (unlocking any back yard gates, accomodating your pets, etc). You'll know your property has been serviced because we send notifications upon completion (not to mention that you'll notice the immaculate quality of your yard once we're finished).

Why is UMOW so affordable?

UMOW is able to optimize service requests geographically. When you make a request, we put your property on our landscaper's route and you get the discounted price!

How Can We Change the World with your Mows?

We believe in creating positive value for you and creating positive impact for the world. Every mow with UMOW, we plant one tree in South American countries like, Costa Rica & Brazil.